Terms and Conditions
Sophia’s Choice (we, us, our) provides the services available on this site to you subject to the following Terms and Conditions. By accessing this website you agree to be bound by the terms and conditions that have been set out below but if you do not agree to these terms and conditions, you may not use or have access to this website.
If you have any questions relating to this website and these terms and conditions please contact us at:
You may browse our website without having to register but when you place your first order you will need to complete certain fields on our order form. You can either set up an account or if you’d rather you can order using our “Guest” order facility.
Before you submit your order you should review your selection, check all the details including price and make sure you correct any errors before proceeding to check out.
All orders placed by you are subject to our acceptance and we reserve the right at our sole discretion to refuse an order for any reason. Any email or any acknowledgement by us of receipt of an order placed by you does not mean that we have accepted your order. Acceptance of your order and completion of the contract between you and Sophia’s Choice takes place once we have dispatched the products ordered to you unless we have told you that we do not accept your order or you have cancelled it.
We may need to dispatch your order in several installments and each dispatch is a separate contract and is not connected to any other dispatch.
All prices on our website are quoted in pounds sterling (£) and include VAT where applicable but exclude postage, packaging and delivery charges which are detailed separately.
We may change the pricing on our website at any time and without prior notice. We aim to make sure that all prices are correct but if we find that a price is displayed in error we reserve the right to correct this error without notification. We also reserve the right to cancel any order that may have been made due to error in price.
We accept payment through Paypal Standard which allows you to pay using your PayPal account or by using all major credit and debit cards, or if you prefer via our secure Barclaycard epdq Payment Gateway using most credit and debit cards. We also accept payment through bank transfer. You will need to select the appropriate method of payment during the check out procedure and it is your responsibility to make sure your payment details are correct.
Payments to sophiaschoice.co.uk made through PayPal use the highest industry standard of data encryption and are trusted by millions of users worldwide. You will be taken to PayPal’s website where your payment will be processed. We at Sophia’s Choice never receive your credit or debit card details and never keep such information on our own system.
Payments using our secure Barclaycard epdq Payment Gateway will be re-directed to our secure Barclaycard ePDQ payment server where you will need to enter your credit or debit card details. Once payment has been authorised and accepted you will automatically be returned to our website where you will see our "completed order" page. If this does not happen then you can click the re-direct button to be taken back to our site to complete your transaction.
As with PayPal, we never receive your credit or debit card details and never keep such information on our own system.
If you prefer, you may also pay by bank transfer. You will need to select this option at checkout. You will be given further information on where to send your payment and once your payment has been received you will receive confirmation from us and we will process your order as normal.
All products are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on our website does not indicate that the item is in stock. If you order goods that are not available we will inform you as soon as possible and give you further information as to when they will become available.
We make every effort to make sure that our website content, product information, including photographs, descriptions and ingredient lists on our website are accurate. If we find that any of our website content is incorrect we reserve the right to amend this error without notification. We also reserve the right to remove any items displayed on our website in error.
All product information displayed on our website, product brands, descriptions, colours, ingredients, photographs and other product related information, is provided by our manufacturers and other suppliers authorised to act for these brands. We cannot be held responsible for any errors or omissions in relation to product information. Due to different computers and monitors we are unable to guarantee that the colour you see on your monitor will reflect the true colour of the product and its packaging.
Where product information is given for suitability to certain skin types or conditions, this information is based on information provided by the manufacturer. Sophia’s Choice cannot be held responsible or liable in any way for any injury, damage, allergic reaction or illness caused by the use or misuse of any product. It is the customer’s responsibility to read the product information and instructions properly before use and to use the product safely in accordance with the product instructions given. If you are unsure about a product’s suitability you are advised to seek professional medical advice first.
The information provided on our website does not seek to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to take nutritional or herbal supplements you must first seek the advice of your GP or specialist health practitioner that the combination of your prescribed medication and these supplements are suitable.
The health and wellbeing information shared on our website and the information relating to products is intended for information and education purposes only and should not be considered as prescriptive. We do not accept liability for any loss (direct, indirect or consequential), injury, damage, allergic reaction or illness which may arise from use of any of the products or reliance on any of the information available on our website or in respect of any error or omission.