Terms & Conditions

Sophia’s Choice (we, us, our) provides the services available on this site to you subject to the following Terms and Conditions. By accessing this website you agree to be bound by the terms and conditions that have been set out below but if you do not agree to these terms and conditions, you may not use or have access to this website.

If you have any questions relating to this website and these terms and conditions please contact us at:

Sophia’s Choice
Redlands Yard

Redlands Lane


Email: info@sophiaschoice.co.uk

Please also read our PRIVACY and DELIVERY & RETURNS policies which form part of these Terms and Conditions and govern your visit to this website. 

Access Our Site

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

Placing Orders

You may browse our website without having to register but when you place your first order you will need to complete certain fields on our order form. You can either set up an account or if you’d rather you can order using our “Guest” order facility.

Before you submit your order you should review your selection, check all the details including price and make sure you correct any errors before proceeding to check out.

All orders placed by you are subject to our acceptance and we reserve the right at our sole discretion to refuse an order for any reason. Any email or any acknowledgement by us of receipt of an order placed by you does not mean that we have accepted your order. Acceptance of your order and completion of the contract between you and Sophia’s Choice takes place once we have dispatched the products ordered to you unless we have told you that we do not accept your order or you have cancelled it.

We may need to dispatch your order in several installments and each dispatch is a separate contract and is not connected to any other dispatch.


All prices on our website are quoted in pounds sterling (£) and include VAT where applicable but exclude postage, packaging and delivery charges which are detailed separately.

We may change the pricing on our website at any time and without prior notice. We aim to make sure that all prices are correct but if we find that a price is displayed in error we reserve the right to correct this error without notification. We also reserve the right to cancel any order that may have been made due to error in price.

Payment Details

We accept payment through Paypal Standard which allows you to pay using your PayPal account or by using all major credit and debit cards, or if you prefer via our secure Barclaycard epdq Payment Gateway using most credit and debit cards. We also accept payment through bank transfer. You will need to select the appropriate method of payment during the check out procedure and it is your responsibility to make sure your payment details are correct. 

Payments to sophiaschoice.co.uk made through PayPal use the highest industry standard of data encryption and are trusted by millions of users worldwide. You will be taken to PayPal’s website where your payment will be processed. We at Sophia’s Choice never receive your credit or debit card details and never keep such information on our own system.

Payments using our secure Barclaycard epdq Payment Gateway will be re-directed to our secure Barclaycard ePDQ payment server where you will need to enter your credit or debit card details. Once payment has been authorised and accepted you will automatically be returned to our website where you will see our "completed order" page. If this does not happen then you can click the re-direct button to be taken back to our site to complete your transaction.

As with PayPal, we never receive your credit or debit card details and never keep such information on our own system.

If you prefer, you may also pay by bank transfer. You will need to select this option at checkout. You will be given further information on where to send your payment and once your payment has been received you will receive confirmation from us and we will process your order as normal.

Product Availability

All products are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on our website does not indicate that the item is in stock. If you order goods that are not available we will inform you as soon as possible and give you further information as to when they will become available.

Product Information

We make every effort to make sure that our website content, product information, including photographs, descriptions and ingredient lists on our website are accurate. If we find that any of our website content is incorrect we reserve the right to amend this error without notification. We also reserve the right to remove any items displayed on our website in error.

All product information displayed on our website, product brands, descriptions, colours, ingredients, photographs and other product related information, is provided by our manufacturers and other suppliers authorised to act for these brands. We cannot be held responsible for any errors or omissions in relation to product information. Due to different computers and monitors we are unable to guarantee that the colour you see on your monitor will reflect the true colour of the product and its packaging.

Product Liability

Where product information is given for suitability to certain skin types or conditions, this information is based on information provided by the manufacturer. Sophia’s Choice cannot be held responsible or liable in any way for any injury, damage, allergic reaction or illness caused by the use or misuse of any product. It is the customer’s responsibility to read the product information and instructions properly before use and to use the product safely in accordance with the product instructions given. If you are unsure about a product’s suitability you are advised to seek professional medical advice first.

Medical Liability

The information provided on our website does not seek to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to take nutritional or herbal supplements you must first seek the advice of your GP or specialist health practitioner that the combination of your prescribed medication and these supplements are suitable.

The health and wellbeing information shared on our website and the information relating to products is intended for information and education purposes only and should not be considered as prescriptive. We do not accept liability for any loss (direct, indirect or consequential), injury, damage, allergic reaction or illness which may arise from use of any of the products or reliance on any of the information available on our website or in respect of any error or omission.

Reliance on Information Posted & Disclaimer

The materials contained on our website are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site Changes Regularly

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to Our Site

We process information about you in accordance with our PRIVACY POLICY. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 

Links From Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms and conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms and conditions may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact info@sophiaschoice.co.uk. Thank you for visiting our site.


These Terms and Conditions together with our PRIVACY POLICYDELIVERY & RETURNS POLICY, your order and our acceptance of your order set out the whole of our agreement relating to the supply of goods by us to you.